Support

We're here to help.

Have a question, hit a problem, or want to give feedback? Reach our team directly — a real person will get back to you.

Help us help you faster

When you write in about a problem, it speeds things up if you include:

• Your device model and operating system version (for example, iPhone 15, iOS 18).
• The app version, if you know it.
• A short description of what happened and what you expected instead.

Please don't include passwords or other sensitive information in your message.

Common questions

How do I add a friend?

Friendships use One-Time IDs. Generate an ID in the app and share it with your friend, then each of you enters the other's ID. The friendship is created only once both entries match. See the Features page for a walkthrough.

Who can see what I share?

Only friends you've added directly can see your content, and your friend list is visible only to you. Full details are in our Privacy Policy.

How do I delete my account and data?

You can delete your account from within the app, which removes the personal information associated with it. If you need help, email us at support@unonico.com.