Support

We're here to help.

Have a question, hit a problem, or want to give feedback? Reach our team directly — a real person will get back to you.

Email us
support@unonico.com
Response time
Typically within 2–3 business days.

Help us help you faster

When you write in about a problem, it speeds things up if you include:

  • Your device model and operating system version (for example, iPhone 15, iOS 18).
  • The app version, if you know it.
  • A short description of what happened and what you expected instead.

Please don't include passwords or other sensitive information in your message.

Common questions

How do I add a friend?

Friendships use One-Time IDs. Generate an ID in the app and share it with your friend. A friendship is created only after the ID is entered and confirmed. See the Features page for a walkthrough.

Who can see what I share?

Only friends you've added directly can see your content, and your friend list is visible only to you. Full details are in our Privacy Policy.

How do I delete my account and data?

You can delete your account from within the app, which removes the personal information associated with it. If you need help, email us at support@unonico.com.