Support
We're here to help.
Have a question, hit a problem, or want to give feedback? Reach our team directly — a real person will get back to you.
- Email us
- support@unonico.com
- Response time
- Typically within 2–3 business days.
Help us help you faster
When you write in about a problem, it speeds things up if you include:
- Your device model and operating system version (for example, iPhone 15, iOS 18).
- The app version, if you know it.
- A short description of what happened and what you expected instead.
Please don't include passwords or other sensitive information in your message.
Common questions
How do I add a friend?
Friendships use One-Time IDs. Generate an ID in the app and share it with your friend. A friendship is created only after the ID is entered and confirmed. See the Features page for a walkthrough.
Who can see what I share?
Only friends you've added directly can see your content, and your friend list is visible only to you. Full details are in our Privacy Policy.
How do I delete my account and data?
You can delete your account from within the app, which removes the personal information associated with it. If you need help, email us at support@unonico.com.