Privacy Policy

Last updated: 31 August 2026

1. Introduction

This Privacy Policy explains how we, Unonico ("Unonico team", "Unonico", "our", "we", or "us"), handle and safeguard the personal data you provide to us, or that we otherwise collect or generate, in connection with our communication service (the "Service"). You sign up for the Service either on our website or on our eponymous app (the "app"). In this Privacy Policy, "you" means you, the person using the Service.

This Privacy Policy is part of our Terms of Service, which sets out the conditions under which you may use the Service and which can be found at https://unonico.com/terms.

2. Basic account data

You provide your email address to create an account to use the Service.

The collected email address is used for the following purposes: log-in authentication, single-account enforcement, troubleshooting, response to a user report, notice of a user report, dispute resolution, and email reply.

• You use your email address to sign up for and log in to the Service. When you sign up, Unonico sends you a verification email. If verified, the sign-up is successful. Afterwards, you log in with the email address you used during the sign-up. The email address is referred to as the "log-in email address" in this Privacy Policy and the Terms of Service.

  The log-in email address will be deleted if you change to another email address or your account is deleted. Once the deletion process begins, removing the email address can take as long as 180 days. Even after that period, copies of the email address may still exist in the backup storage that Unonico controls or uses to restore data following a disaster, software error, or other data loss event.

• Unonico allows only one account per person. To enforce this, Unonico keeps a temporary record of the email addresses recently used to log in and checks new sign-ups against it. If someone attempts to sign up with an email address that is linked to, or was recently used by, an existing account, Unonico does not complete that sign-up and instead sends a notice to that email address to inform its owner of the attempt.

• If you report a technical issue, Unonico uses your log-in email address while handling the technical issue.

• If you report other users to Unonico through the in-app report feature, Unonico may contact you. If Unonico contacts you, Unonico will send an email to your log-in email address.

  Due to potential groundless reports or disputes, Unonico may retain the log-in email address you used at the time of your report, as well as any other email addresses used within the preceding 180 days to log in, for as long as necessary to investigate or resolve the dispute, or as required by applicable statutory limitation periods.

  Also, if you delete your account after you report other users, Unonico may retain the log-in email address you used at the time of your account deletion, as well as any other email addresses used within the preceding 180 days to log in, for as long as necessary to investigate or resolve the dispute, or as required by applicable statutory limitation periods.

• If someone reports to Unonico your interactions with them, your messages with them, or your content, Unonico may contact you. If Unonico contacts you, Unonico will send an email to your log-in email address.

  Due to potential disputes, Unonico may retain the log-in email address you used at the time of the report, as well as any other email addresses used within the preceding 180 days to log in, for as long as necessary to investigate or resolve the dispute, or as required by applicable statutory limitation periods.

  Also, if you delete your account after someone reports you to Unonico, Unonico may retain the log-in email address you used at the time of your account deletion, as well as any other email addresses used within the preceding 180 days to log in, for as long as necessary to investigate or resolve the dispute, or as required by applicable statutory limitation periods.

• If you contact Unonico by email, Unonico collects your email address. The email address you use to contact Unonico does not have to be your log-in address. Moreover, you can contact Unonico by email even if you have never signed up or even if your account is deleted. In any case, Unonico retains the email address you use to contact Unonico for two years or a shorter period.

3. Other data we handle

To operate the Service, we also handle the following:

• Profile information. An optional status description you may add to your profile.
• Content you create. Photos, videos, and captions you post, 24-hour moments you share, comments you write, likes you give, and messages you send to friends. You may optionally type a location label on a post; this is free text you enter, not collected from your device's GPS.
• Friend information. The private names you assign to each friend and the connections you form through the One-Time ID system.
• Diagnostic data. Limited crash reports and error logs that help us fix problems and keep the Service stable.
• Security and login activity. Records of log-in and device-switch events (such as timestamps) that we use to authenticate you, secure your account, and enforce our single-account and single-device rules.
• Approximate location for uploads. When you upload content such as images or videos, our servers estimate your approximate location from your device's IP address to route the upload to a nearby storage location and speed it up. Your IP address and the estimated location are used only for this routing and are not stored for this purpose.

4. How data is shared

Content is friends-only. Your posts, moments, comments, and messages are visible only to friends you have added directly.

We rely on service provider(s) that process data on our behalf, under contracts that require them to protect it.

We may disclose information if required by applicable law, or to protect the rights, safety, and security of our users, the public, or Unonico.

5. Third parties and cross-border transfers

To provide the Service, we may use third-party services.

For detailed information about the personal data stored or processed by third parties, see https://unonico.com/privacy/entrusted-parties.

For detailed information about the overseas parties entrusted with your personal data, see https://unonico.com/privacy/entrusted-parties.

6. Data retention

• Your email address is retained as described in this Privacy Policy, including the extended retention that may apply to reports and disputes.
• Diagnostic data is kept only as long as needed for the purposes described in this Privacy Policy.
• Security and login activity logs are kept for up to 180 days and then deleted, unless a longer period is needed to investigate abuse or a dispute, or as required by law.
• Your account may also be deleted automatically after a period of inactivity.

Unless stated otherwise in this Privacy Policy, the data that you provide us will only be stored for as long as it is necessary for us to fulfill our obligations in respect of the Terms of Service.

7. Your choices and rights

You may possess the following rights regarding the handling of your personal information:

• The right to request access to personal information
• The right to request rectification of personal information
• The right to request suspension of personal information processing
• The right to request deletion of personal information and to withdraw consent or delete account

To make a request, contact us at support@unonico.com.

You also have the right to lodge a complaint or seek dispute resolution with a data protection authority. In the Republic of Korea, you may contact:

• KISA Report Center for Personal Information Breach (toll free): 118, https://privacy.kisa.or.kr
• Supreme Prosecutors' Office (toll free): 1301, https://www.spo.go.kr
• National Police Agency (toll free): 182, https://ecrm.police.go.kr
• Personal Information Dispute Mediation Committee (toll free): 1833-6972, https://www.kopico.go.kr

If you are located elsewhere, you may contact your local data protection authority.

8. Processing and rights for users in the EU

The following may apply to users in EU countries.

Purpose and legal basis of personal data processing

Unonico uses the personal data it collects only for the purposes set out in this Privacy Policy, informs users before any such use, and seeks their agreement. In addition, Unonico may process personal data in accordance with applicable laws, including the GDPR, in any of the following cases:

• With the consent of the data subject
• To enter into or perform a contract with the data subject
• To comply with a legal obligation
• Where processing is necessary to protect the vital interests of the data subject
• For the legitimate interests pursued by Unonico, except where the interests, rights, or freedoms of the data subject override those interests

Guarantee of users' rights in EU countries

In accordance with applicable laws, including the GDPR, a user may request that their personal data be transferred to another controller (data portability) and may object to the processing of their personal data. A user also has the right to file a complaint with a data protection authority.

A user may raise any of the foregoing matters with Unonico by email, and the request will be handled properly and in a timely manner. Where a user requests the correction of personal data, the information concerned will not be displayed until the correction is completed.

9. How we protect your personal information

We take the following measures to keep your personal data safe:

• Personal data is transmitted over encrypted connections (e.g. HTTPS).
• Access to personal data is limited on a least-privilege basis.

10. Minimum age

In most countries, you must be at least 13 years old to use the Service. In some countries, we set a different minimum age; in the Republic of Korea, for example, you must be at least 14 years old to use the Service. If we learn, whether from you or from anyone else, that you are younger than the applicable minimum age, you may not use the Service.

11. Account self-destruction

By default, if you stop using the Service and do not come online for at least 150 days, your account will be deleted. Even if you have been logged in on a device and have not logged out, if you have not come online for at least 150 days, your account will be deleted.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on this page https://unonico.com/privacy. Please check our website frequently to see any updates or changes to our Privacy Policy.

13. Contact us